Dear all,
we are working with JAM to support Project Collaboration. All of our employees are working with groups related to projects.
But we also startet to work with people from outside the company, mostly customers.
So they invite external group members to single groups.
I would like to know if someone else has experience in working with external users.
1) We have sometimes issues with their initial log on - the users get locked or the invitation cannot be opened in the browser. We know that there are specific browser settings required, which are fulfilled, but there must be something missing in some cases. Was someone facing similar issues and how did you fix that?
2) How do you handle password reset? we always have to open a case for JAM support.
thank you in advance
Regards, Julia
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.