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SAP Personas not loading after login

Former Member
0 Kudos

Hi Friends,

I have installed SAP Personas 2.0 SP02 on NW 702 SP12 system. I upgraded the Kernel to 721_EXT. I have completed all the installation & configuration steps for Personas. After login to SAP Personas @ Rendering stage where it should load the screen.

I checked the error in debug mode & found that it is not able to access SERVLET.HTML which is called within Index.html.

http://<hostname>:<port>/sap/bc/bsp/persos/mainapp/index.html?sap-client=XXX&log=debug


Below are the screenshots from IE11 & developer tool.


Please let me know if you have any idea on how i can fix this issue. Thanks a lot in advance.


Best Regards,

Avinash

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Friends, got the solution for this issue from SAP.

While logging into the system, there is a user exit (refer attachment

"logon user exit to check sapgui version.PNG" )  which checks the

sapgui version and information regarding it. This is not helpful for

applications using ITS , such as SAP Screen Personas.

Kindly request you to modify the user exit for ignoring ITS

applications.

Alternatively, to the restgui service in SICF transaction, please add

this parameter: ~NO_LOGON_USEREXIT with value 1 (refer attachment

"sicf parameter for user exit.PNG") so that the user exit is ignored.

Answers (0)