Error in getting proper agent group; no agent group found

[Former Member]

Hi All,

I am facing the issue of "Error in getting proper agent group; no agent group found" .

I have gone through all the notes available on this topic on SCN but they were not of much help.

http://scn.sap.com/thread/3280758

Below are the details.

MDG 7

MDG_FND 748

Domain Supplier

BRF+ workflow: WS60800086

My decision tables are "ACTIVE"

the workflow fails as soon as I submit.

Single Value table

CR   Previous Step	Previous Action	Condition Alias	New Chng. Req.   Step	New CR Status
0		REV	10	01

User agent Table

Condition   Alias	User Agt Grp No.	Step Type	User Agent Type	User Agent Value
REV	001	6	SU	INIT

Error:

Work item 000000386105: Object CL_USMD_WF_SSW method FIND_PATH_PROCESSOR cannot

be executed

Error in getting proper agent group; no agent group found

Message no. USMD5_SSW013

Is there any note available to fix this issue? or am I missing something?

Please help.

Regards,

[Former Member]

Hi

how it can possible by putting only single record in decesion table

Sample is

Parallel   Agt Grp No.	Condition Alias	New Chng. Req.   Step	New CR Status	Hours to   Completion
	REV	90	02
	APP	93	04
	RES	95	03
	ACT	91	05
	RES	91	03
	REV	90	02
	RLB	92	06
	COM	99	08
	REV	90	11
	COM	99	06

[Former Member]

Hi,

I just pasted frst like from both tables as I was facing issue in the frst step. No worries I have marked it as assumed answer

[Former Member]

Any pointers please?

[Former Member]

Please can someone help if I am missing sumthing for the above error? Just to add I am facing the same issue in two MDG 7 BOX's