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SUM execution error, Java does not start and looping in Solman 7.1 SP12


I am doing update Sp12 for Solution Manager 7.1 from SP10.

In the Execution phase, I got error START-AS-JAVA error

Of cause, I did all of correct SAP Kernel upgrade and tools also I did follow the notes 1401712 and all of related notes.

But still same error and Java-Start looping

Also I found error in dev_enqwork file in SC*/work folder.

What I did Clean all of semaphores and memory with command ipcrm -s/-m

I did restart Server and rerun SUM, but same error. I opened OSS message and ssh connection but almost 24 hrs waiting answer.

If anyone can help me? or any idea check somewhere? I did so many things and I have no idea where I go



Former Member

Hello Jerry,

I suggested to remove only the stream files in the /tmp file system and not to delete the /tmp

ls -la /tmp

If there are no stream files present then kill all the SAP processes from the OS level and restart the SAP system.

Provide the latest trace files from the /usr/sap/SID/SCS<NN>/work and /usr/sap/SID/DVEBMGS<NN>/work directories.

The traces you have supplied are from the 7th of October


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