Error While Installaing Willy Introscope Enterprise Manager

[former_member223578]

Hi Experts,

We are facing an error while Installing Willy Introscope Enterprise Manager. Please find the below screen for the error..

So i have downloaded manually libintl-8.dll and placed in C:\windows\system32.

After that i have selected OK and continued the Installation. The installation is Completed, but when try to open the Introscope enterprise manger we are getting below screen

Any help on how to move forward will be greatly appreciated..

Thanks in Advance.

Regards,

Krishna.M

[former_member223578 · Accepted solution]

Hi Experts,

we have resolved by issue by using the Note 1565954 - Introscope 9 Release Notes.

As we have degraded the Java Version. The issue has been resolved.

Thanks all for your great support.

Regards,

Krishna.M

[former_member182657]

Hi,

Could you please re download the osgi zip bundle file as per logs issue seems with the corrupt zip files.Try to download the same and retry the procedure.

Regards,

Gaurav

[former_member223578]

Hi All,

Sorry for the late update.. 8081 port is not used by any application, but we have changed the port and tried once but no luck.. so we have uninstalled and installed again with the port 8081 but getting the same issue .. please find the latest logs..

Regards,

Krishna.M

IntroscopeEnterpriseManager new.txt.zip

[former_member223578]

Hi All,

Thanks for your reply.. I have tried with Changing the port but still getting the same issue. I have released ports in Firewall also.

could you please let us know how to resolve the issue..

Regards,

Krishna.M

[divyanshu_srivastava3]

Hi Krishan,

Did you find which application is consuming that port ?

What are you getting in logs after changing the port ? Share the latest logs of this.

Regards,

[Former Member]

krishna,

Port already in use:  8081, thats the reason Database is inaccessable.

For the error that you got in the EMService.log check note 1273028, section "Known problems in all Releases 8.x".

Please refer to the note.

Also cheeck the below link.

http://scn.sap.com/people/victor.lin/blog/2007/10/23/installing-wily-introscope-enterprise-manager-7...

Rgds,

Vamc.

[former_member223578]

Hi All,

Thanks for your quick response..

1) Wily Version - 9.1.5.0

2) Web view is also not working.

3) We have tried to launch from other PC also but no luck.

4) Java Version - J2sdk 1.4.2_19

5) Anti-virus is not blocking and host entries maintained perfectly

6) All ports are released.

I am attaching the log file..

Can anybody suggest how to move forward..

Regards,

Krishna.M

IntroscopeEnterpriseManager log.txt.zip

[former_member185239]

Dear Krishan,

Port 8081 is already in use and thats why EM is not coming up.

Fired the command on cmd open with administrator right.

1 . nestat -bo | findstr 8081

it should return the process id which using it. Check the process in task manager and kill the process

This is the error:

Introscope Enterprise Manager failed to start because:

EM Web Server did not start.  Port already in use:  8081  To change the Web Server port, modify the EM property: introscope.enterprisemanager.webserver.port

Press 'Enter' to acknowledge....

With Regards

Ashutosh Chaturvedi

[Former Member]

Hi krishna,

Most possibly you have to check two activities

1. Is Anti virus blocking it or not

2. Check the Host file ( whether you provided the right Ip ) & also check the Port are open or blocked.

And check the Authorization precisely.

Please provide the log file.

Rgds

Vamc.

[jayanth_velugati]

Can you provide  the Wily Version which you are using .

Can you check if webview is working ?

Did you try to launch workstation from any other PC . Also check the Java version  in your PC.

Regards

Jayanth

[divyanshu_srivastava3]

What do you see in logs of EM ?

Regards,