Unable to start SAP instance in MMC

[Former Member]

Hi Experts,

We have installed SAP ECC EHP 6 on Oracle11.

Till yesterday we were able to start SAP from MMC.

We have installed add on as XECM, it finished yesterday but still we were able to access SAP.

But suddenly today we are not able to start SAP from MMC, it becomes yellow again it get backs to grey.

So need your assistance on this.

Thanks in advance.

Regard,

Akshay

[Former Member]

Thanks all for replying.

Will you please assist what needs to be done right now on sap server side.

and how to replace default URLs with my host name.

also find the trans.log file

Regards

trans.log.zip

[ACE-SAP]

Hi

Don't get it bad but you should consider attending some SAP admin trainings...

Forget about the hostname errors, the are not critical at all.

According to the log provided, the DB is up and the connection is Ok.

So either you have some real network problems or you need to increase the number of dialog workprocess.

Regards

[Former Member]

Hi,

when i checked we found that SAP start profile itself is not there.

Then i tried manually to create start profile .pfl file.

After this now the branch instance is disappeared.

The profiles which we have created are:

SID_DVEBMGS00_SAPIDES

DEFAULT

START_DVEBMGS00_SAPIDES - manually created.

we are not able to start Service SAPSID_00.

its throwing error as - Windows could not start service SID_.... on local computer ,error 1067 the process terminated unexpectedly

Regards

[Former Member]

Hello Akshay,

As of Release 7.10, start profiles are no longer used in general.

The start entries (copy exe, start db-ms-app-igs ) are in the instance profile instead.

Please check Note:823941

regards,

pavan.

[Former Member]

Thank you Pavan.

So is there any profile which we are missing?

since we are not even able to run sapstartsrv.exe file. after browsing any of these profile files.

Regards

[Former Member]

Check the database status and provide the output of R3trans -d.

Also check the archive log directory status.

[Former Member]

Dear

for above issue follow the link

By default RFC in IDES are pre configured with unknown urls

Regards

[Former Member]

Hello Akshay,

Is your DB up and running?

Share us the dispatcher and WP logs.

regards,

pavan

[divyanshu_srivastava3]

Hi Akshay,

Can you share few log files ?

dev_w0, dev_disp and alert logs of oracle ?

Regards,

[Former Member]

Hi Divyanshu,

Thanks for replying.

Please find the attached log files.

Thanks and regards

Akshay

dev_disp.zip

dev_w0.zip

[divyanshu_srivastava3]

Hi,

iwdfvm2738.wdf.sap.corp

Can you update you host file with above file ?

Also, can you share trans.log by running R3trans -d.

Regards,

[ACE-SAP]

Hi

The host+ iwdfvm2738.wdf.sap.corp+ is set as default in an IDES system, this is not an important issue.

=> Invalid URL in Cprojects

You have

1) a lot of TCP network error, that cause the client connections to close

=> connection reset by peers

Mon Oct 06 12:11:21 2014

**LOG Q0I=&gt; NiIRead: P=106.51.241.62:5063; L=10.0.0.61:3200: recv (<span style="color: #ff0000;" data-mce-style="color: #ff0000;">10054: WSAECONNRESET: Connection reset by peer</span>) </span></p><p style="padding-left: 30px;" data-mce-style="padding-left: 30px;"><span style="font-family: courier new,courier; font-size: 8pt;" data-mce-style="font-family: courier new,courier; font-size: 8pt;">** ERROR =&gt; NiIRead: SiRecv failed for hdl 69/sock 924

    (SI_ECONN_BROKEN/10054; I4; ST; P=106.51.241.62:5063; L=10.0.0.61:3200)

DpRTmPrepareReq: network error of client T30, NiBufReceive (-6: NIECONN_BROKEN), dp_tm_status=3

2) the wp queues get saturated

dev_wo

A  

A Mon Oct 06 12:52:56 2014

A  GENER starting inline generation: CL_HTTP_WEBDAV_SKWF===========CP (reason: no process available for remote generation).

A  

dev_disp

Mon Oct 06 05:10:52 2014

DpMBufHwIdSet: set Hardware-ID

**LOG Q1C=&gt; DpMBufHwIdSet </span></p><p style="padding-left: 30px;"><span style="font-family: courier new,courier; font-size: 8pt;">MBUF state ACTIVE</span></p><p style="padding-left: 30px;"><span style="font-family: courier new,courier; font-size: 8pt;">DpWpBlksLow: max wp blocks in queue is 800 (80 %)</span></p><p style="padding-left: 30px;"><span style="font-family: courier new,courier; font-size: 8pt;">MBUF component UP</span></p><p style="padding-left: 30px;"><span style="font-family: courier new,courier; font-size: 8pt;">DpMsgProcess: 1 server in MBUF</span></p><p style="padding-left: 30px;"><span style="font-family: courier new,courier; font-size: 8pt;">DpAppcBlksLow: max appc blocks in queue is 500 (50 %)</span></p><p style="padding-left: 30px;"><br></p><p style="padding-left: 30px;"><span style="color: #ff0000; font-family: courier new,courier; font-size: 8pt;">Mon Oct 06 12:52:46 2014</span></p><p style="padding-left: 30px;"><span style="color: #ff0000; font-family: courier new,courier; font-size: 8pt;">** WARNING =&gt; DpRqServiceQueue: timeout of HIGH PRIO msg, return DP_CANT_HANDLE_REQ

*** WARNING => DpRqServiceQueue: timeout of HIGH PRIO msg, return DP_CANT_HANDLE_REQ

Check parameters rdisp/appc_ca_blk_no & rdisp/wp_ca_blk_no (

<a href="https://service.sap.com/sap/support/notes/3223" title="Right mouse click to add this SAP Note to your browser favorites" data-mce-href="https://service.sap.com/sap/support/notes/3223"><span style="color: blue;" data-mce-style="color: blue;" lang="EN-GB">3223 - Number of WP and APPC blocks</span></a>)

How many WP have you defined on that server ?

3) The MMC is not able to reach the DB

Fatal NI connect error 12557, connecting to:

(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleorcl)(ARGS=&apos;(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))&apos;))(CONNECT_DATA=(SID=orcl)(CID=(PROGRAM=C:\Windows\system32\mmc.exe)(HOST=SAPIDES)(USER=Administrator))))

Regards

[divyanshu_srivastava3]

Yes, i didn't look at that name carefully.

Thanks for pointing out.

Regards,

[ACE-SAP]

Hi Divyanshu

You're welcome, there are many stupid defaults things on fresh installation, especially on IDES.

Among them there are old CTS entries, stupid content server destinations (308977 - Repositories BIE_QMM, BIE_NET, HME_CONTENT,ED,A2 and B2), useless dummy Unicode tables (*_CONV_UC)...

I should make a document about all the things that could be cleaned up...

Regards

Regards