sapinst (SWPM) not starting

[symon_braunbaer]

Dear experts,

please kindly help me to solve this problem - sapinst is not starting on Solaris 10:

# ./sapinst

[==============================] / extracting...  done!

ERROR      2014-10-06 15:02:33.244 [syuxcgroup.cpp:947]

           CSyGroupImpl_getOsInfos(iastring sName, iastring sID, tSyGroupInfo& msGroupinfo)

           lib=syslib module=syslib

FSH-00006  Return value of function getgrnam(sapinst) is No child processes.

Opened sylib722.so

exe dir is /tmp/sapinst_exe.3925.1412600544

MessageLib initialized successfully.

Creating file /tmp/dev_sap_kernel_test_06_Oct_2014_15_02_27.

Removed file /tmp/dev_sap_kernel_test_06_Oct_2014_15_02_27.

Initialized SAP kernel tracing to file /tmp/dev_sap_kernel

Reading framework jslib.

Reading framework jslib done.

checking existence of account user="root" uid="0" succeeded with true.

inserted account (root, 0, USER) into the accountcache.

getgrnam set errno to : 0 (Error 0)

Account sapinst does not exist.

Return value of function getgrnam(sapinst) is Error 0.

Exception thrown near line 949 in file syuxcgroup.cpp

Stack trace:

syuxcaccmg.cpp: 382: PSyGroupInt CSyAccountMgtImpl::createGroup(iastring sName, iastring sID) const

syxxccache.cpp: 244: CSyAccountCache::getGroupImpl(name="sapinst", sid="", create=true, ISyAccountMgt::eAccountType, ISyProgressObserver* )

syuxcgroup.cpp: 193: CSyGroupImpl::CSyGroupImpl(sapinst, , bool bCreate)

syuxcgroup.cpp: 718: bool CSyUserImpl::isExistingOnOS()

syuxcgroup.cpp: 879: CSyGroupImpl_getOsInfos(iastring sName, iastring sID, tSyGroupInfo& msGroupinfo)

At line 949 file syuxcgroup.cpp

Call stack:

syuxcaccmg.cpp: 382: PSyGroupInt CSyAccountMgtImpl::createGroup(iastring sName, iastring sID) const

syxxccache.cpp: 244: CSyAccountCache::getGroupImpl(name="sapinst", sid="", create=true, ISyAccountMgt::eAccountType, ISyProgressObserver* )

syuxcgroup.cpp: 193: CSyGroupImpl::CSyGroupImpl(sapinst, , bool bCreate)

syuxcgroup.cpp: 718: bool CSyUserImpl::isExistingOnOS()

syuxcgroup.cpp: 879: CSyGroupImpl_getOsInfos(iastring sName, iastring sID, tSyGroupInfo& msGroupinfo)

Return value of function getgrnam(sapinst) is Error 0.

Failed action:  with parameters

Error number 0 error type C_ERRNO

checking existence of account group="sapinst" succeeded with false.

A child process has been started. Pid = 3972

Child process 3972 returned 0

Return value of function getgrnam(sapinst) is No child processes.

Exception thrown near line 949 in file syuxcgroup.cpp

Stack trace:

syuxcaccmg.cpp: 382: PSyGroupInt CSyAccountMgtImpl::createGroup(iastring sName, iastring sID) const

syxxccache.cpp: 244: CSyAccountCache::getGroupImpl(name="sapinst", sid="", create=true, ISyAccountMgt::eAccountType, ISyProgressObserver* )

syuxcgroup.cpp: 193: CSyGroupImpl::CSyGroupImpl(sapinst, , bool bCreate)

syuxcgroup.cpp: 782: CSyUserImpl::addToOS()

syuxcgroup.cpp: 879: CSyGroupImpl_getOsInfos(iastring sName, iastring sID, tSyGroupInfo& msGroupinfo)

At line 949 file syuxcgroup.cpp

Call stack:

syuxcaccmg.cpp: 382: PSyGroupInt CSyAccountMgtImpl::createGroup(iastring sName, iastring sID) const

syxxccache.cpp: 244: CSyAccountCache::getGroupImpl(name="sapinst", sid="", create=true, ISyAccountMgt::eAccountType, ISyProgressObserver* )

syuxcgroup.cpp: 193: CSyGroupImpl::CSyGroupImpl(sapinst, , bool bCreate)

syuxcgroup.cpp: 782: CSyUserImpl::addToOS()

syuxcgroup.cpp: 879: CSyGroupImpl_getOsInfos(iastring sName, iastring sID, tSyGroupInfo& msGroupinfo)

Return value of function getgrnam(sapinst) is No child processes.

Failed action:  with parameters

Error number 10 error type C_ERRNO

iauxsysex.c:365: child /tmp/sapinst_exe.3925.1412600544/sapinst (pid 3933) has crashed. Executable directory is /tmp/sapinst_exe.3925.1412600544. Contact Support.

iaextract.c:1097: child has signaled an exec error (-134). Keeping directory /tmp/sapinst_exe.3925.1412600544

I have asked our Solaris admins to reboot, but unfortunately it didn't solve the problem. I tried googling, but I can't find nothing.

I have also unpacked a new healthy SWPM, but it throws the same error, so I am out of ideas...

[ricardocarrega_filho]

Symon,

Make sure you have downloaded the correct SWPM package for your Operating System / CPU Architecture. Also make sure to export your DISPLAY to a server / computer by using VNC or similar application.

Regards,

Ricardo

[former_member186845]

Hello Symon Braunbaer

Please provide the following information:
- all files located in $HOME/.sdtgui

- environment of 'root' user

- dev_selfex.out file

It will help to start the investigation about the problem you are facing.

Regards,

Henrique Girardi

SAP Active Global Support