Creating root org units for Mitigation Control

[Former Member]

Hi All, When I am trying to create root org unit in Root Organizational Hierarchy I am not able to create root org unit. I am getting the error "An exception occured". Could you please let me know the steps for creating root org unit .This is required for maintaining Mitigating controls. Regards, Rams. A

[Former Member]

Hi Rams,

provide the error screenshot

[Colleen]

Hi Rams

Did you perform this step via the IMG configuration (shared master data)? The root node is the top level node in the Organisational structure. If you are getting an exception are the logs showing any reason why? Is this  a short dump?

Regards

Colleen