Issue with application monitor
I have an issue within the application monitor. A shopping cart is created but the follow-on document in backend (reservation) can't be created due to a wrong status of the material or because the material is getting changed at the same point of time. After correction of the status or after the change of the material I try to transfer the SC again as an administrator directly from the application monitor. The item disappears but nothing happens, no follow-on document created, see actual status:
Status Description Inactiv
HEADER I1015 Awaiting Approval X
HEADER I1021 Created
HEADER I1038 Complete
HEADER I1106 Shopping cart ordered
HEADER I1129 Approved
0000000001 I1111 Item in Transfer Process X
0000000001 I1112 Error in transmission
Any experience with this behavior?
Thanks and regards
Ricardo Cavedini replied
According note 387701, workflows WS10000214 and WS10000215 have to be activated in order to retransfer documents from application monitor.
One of them is to delete shopping cart item using Application Monitor and the
other one is to resubmit the cart. Then, once this settings are done, you can
retransfer I1112 carts from Application Monitor.