on 10-01-2014 10:27 AM
Hi All,
I was configuring License Field in Access Request to update in Back end system. In this, I followed note#1736817 - UAM- License Key is not updated in SU01.
Now I can find the custom field created for license under "Custom" Tab. However, I noticed that this is plain text field and this is not displaying any drop down!
May I know what is that I missed? I followed everything mentioned in the note and still I am not able to get that drop down values.
Please advise.
Regards,
Faisal
I understand that there are two ways of making the custom License type field work. The Method that works the easiest is to map the "Value Range" available to the custom field domain in SE11.
This should provide a drop down. Ensure that the License type ID that you map, i.e. 52/53/AB etc all exist on the necessary target systems. I have seen that some licence type values are not always available in different types of systems (i.e. CRM, GRC etc), so if you select the wrong license type, it may fail on one of your target systems where it can not find that specific ID.
The second method is to map the custom field to the data element "USERTYPN", which will look at the License type details within the GRC system alone. Again, if a certain license ID does not exist on GRC, this could cause an issue in updating the corresponding license detail in the target system.
Also, ensure to map your custom field to the respective connectors under "Maintain Mappings for Actions and Connectors".
Ideally, what should be have been provided by SAP is an additional column within the "User Systems" tab of a ARM request form to allow you to select the License type per target system. I think this would help resolve most issues pertaining to maintaining User License details per system.
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Harinam,
Thanks for your response.
Harinam SanKirtan wrote:
The Method that works the easiest is to map the "Value Range" available to the custom field domain in SE11.
May you please guide me here?
The second method is to map the custom field to the data element "USERTYPN", which will look at the License type details within the GRC system alone.
May I request you to kindly guide me here too!
Regards,
Faisal
Dear Harinam,
I could get the drop down now as you suggested.
However, I noticed that license is not updated in the back end system for a user!
I mapped this custom field as per note.
Can you please advise?
Regards,
Faisal
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Does the actual "License Type" ID 01, 02, 03 exist on the R3 target system? Also, are they active? You may need a Basis admin to double check that for you.
the rest seems fine, as you have got the Data Element aligned to a Domain and I presume the fields do appear on your ARQ form without any issue.
The Field mapping seems fine also.
Double check the actual License ID's and let me know what you find out.
Glad to know you got it fixed. It is slightly challenging to implement, but once in, I am sure your User Management team will be happy
Just make sure that all the valid License Type ID's are active across all the target systems.
Out of interest, someone was earlier talking about trying to create a custom column for license types per system individually (multi system), which I think would be perfect, but so far not seen a working solution.
This would be the perfect solution for an environment requiring different license types to be assigned to a user on different types of system (i.e. ECC, CRM, SRM etc). But for now, if the same License type is to be assigned on different systems, the solution you have should be good enough
I have seen couple of threads dealing with this topic. However, none of them have been answered. I am not sure if people have done it.
Regards,
Faisal
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Hi
Try in DVG first
Regards
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