Problem in Agentry search

[former_member197782]

Hi All,

When I am trying to search the work orders in IPAD using  the search bar, the text and the back ground of the search bar are in black color.

As a result of that I could not able to see the text what I have entered.

Could any one please suggest why this is happening.

Thanks & Regards,

Roopa.

[bill_froelich · Accepted solution]

Roopa,

This is a bug that appears to have surfaced with the 6.0.46.0 client.  When running with 6.0.44.1 the search bar has the correct styles (from the tile list) and you can see the typed text as expected.  So for now try using the older version until it is fixed.

I am logging an issue today to have it investigated and resolved.  Please feel free to open an incident as well.

--Bill

[former_member197782 · Accepted solution]

Hi Bill,

Thanks for the update. Very much useful information.

Thanks & Regards,

Roopa.

[former_member197782]

Hi,

Anyone please provide inputs to resolve this problem in IPAD. Please suggest.

Thanks in Advance,

Swaroopa.

[sravanthi_polu]

Hi,

I have encountered the same issue with work manager 5.3 and Agentry client version is v6.0.46.0.

Regards,

Sravanthi