Email Integration ( Solution Manager)

[former_member192079]

Hi all

I am doing a scenario of <b>email -> XI -> Solution Manager</b>

Intially for testing purpose we execute it like email -> XI -> File . & this is working success fully.

now finally Xi had to read mail from exchange server( mail id) and post it to the Solution <b>manager Inbox.</b> further technical processing will be done to make the received mail as Support Desk Message.

now before going to integration with Solution Manager..... I need to know what will the

target from XI to Solution Manager

Is it any RFC, BAPI....or else in solution manager

Regards,

Ashutosh

[prabhu_s2]

it will over solution mgr itself i believe(???)....maybe u can check these threads which talk about XI with Solution Manager:

[former_member192079]

Hi all

i got a standered <b>BAPI </b>which create a support desk message, in Solution Manager.

Regards,

Ashutosh,