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How to exclude a channel from monitoring in Solution Manager?

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Hi Experts,

I'm trying to exclude a channel which we do not wish to monitor for our system.

I went to Technical Monitoring -> Interface & PO Monitoring -> Selected Process Integration step 5.5 -> Selected Channel Exclusion from Alerting -> Unchecked the channel in question -> Saved it -> Activated the monitoring again so that it changes will take effect.

After performing the above steps, I'm still getting the alerts for that channel.

I wanted to know, if there is any step we have to perform in order to exclude a channel? Please let me know if there is any guide.

Please let me know.

Thanks,

Haseeb Ahmed.

Accepted Solutions (0)

Answers (1)

Answers (1)

roland_hennessy
Contributor
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Hi Haseeb,

Did you reconfigure the systems in Technical Monitoring setup (system monitoring) which are part of the PI scenario as well?

Kind regards,

Roland

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I activated the assigned template again, just to see if that help. But it dint:-(

Do we have to go through the entire setup process again?

Thanks,

Haseeb Ahmed.