Not able to perform offline Self Assessment

[Former Member]

Hello Everyone,

We are currently configuring Self Assessment in GRC 10.1 and have performed below steps for enabling Offline Adobe forms ..

• Configured E-mail Inbound Process with exit name "CL_GRFN_OWP_DELIVER"
• Scheduled a hourly job to deliver PDF through E-mail
• We are using standard handlers hence have made no update in "Configure OWP Business Scenario"

We are already using Adobe forms for Risk Management hence ADS connection is working properly.

While we are triggering Self assessment using Planner, all of the assessments are moving to work Inbox instead of getting delivered via Offline Adobe attachment.

Please let me know if there is any configuration which creates offline assessment.

Regards,

Rohit Shetty

[Former Member · Accepted solution]

Hi Rohit,

I found some notes, you can refer these:

http://service.sap.com/sap/support/notes/1896598

http://service.sap.com/sap/support/notes/1633989

http://service.sap.com/sap/support/notes/2032417

http://service.sap.com/sap/support/notes/2028215

Let us know whether or not these notes help you rectify the issues.

Regards,

Ameet

[Former Member · Accepted solution]

Hi Ameet,

Thanks for the notes..I have checked them and they all seem to have been incorporated in our setup.

Note

http://service.sap.com/sap/support/notes/1896598 We are already at AC 10.1 SP 5

http://service.sap.com/sap/support/notes/1633989 We have made necessary configuration

http://service.sap.com/sap/support/notes/2028215 User access is correct

Can you please help us understand where do we categorically mention that the Process Control self assessment needs to be Offline and not online.

In Risk Management, Planner gives you an option to send the risk assessment via email which helps us trigger offline assessment but in process control self assessment I am not sure from where we can enable the offline assessment.

Regards,

Rohit Shetty