BW JOb RSPC_MONITOR failed

[mohitsahu]

Hello Experts,

We have daily schdeuled RSPC_MONITOR jobs. But this job failing daily and logs shows

Process InfoPackage ausführen, variant PC2010: 0CO_OM_OPA_6 Delta has status abgebrochen (instance )

Termination of chain has been reported to meta chain 75VBTYE0T3IR038T8Y5JZOMZU

SAPoffice user <> does not exist

Internal session terminated with a runtime error (see ST22)

Job cancelled

I think because of this other dependent jobs are getting cancelled like

BI_PROCESS_LOADING

BI_PROCESS_ODSACTIVAT

can someone suggest the possible cause and where we have to check for this SAPoffice use??

Regards,

Mohit

[Former Member]

Hi Mohit,

Please post the ST22 dump & also check the user who has created the job is exist in the system or not.

Thanks

Abinash

[mohitsahu]

Hello All,

Here is the ST22 details

Category               ABAP Programming Error

Runtime Errors         RAISE_EXCEPTION

ABAP Program           CL_RSRA_MESSAGE===============CP

Application Component  BW-BEX

Date and Time          25.09.2014 13:20:45

Short text

     Exception condition "PROCESS_BCI_ERROR" raised.

What happened?

     The current ABAP/4 program encountered an unexpected

     situation.

What can you do?

     Note down which actions and inputs caused the error.

     To process the problem further, contact you SAP system

     administrator.

     Using Transaction ST22 for ABAP Dump Analysis, you can look

     at and manage termination messages, and you can also

     keep them for a long time.

Error analysis

     A RAISE statement in the program "CL_RSRA_BCI===================CP"

      exception

     condition "PROCESS_BCI_ERROR".

     Since the exception was not intercepted by a superior

     program, processing was terminated.

     Short description of exception condition:

For detailed documentation of the exception condition, use

Transaction SE37 (Function Library). You can take the called

function module from the display of active calls.

-

to correct the error

If the error occures in a non-modified SAP program, you may be able to

find an interim solution in an SAP Note.

If you have access to SAP Notes, carry out a search with the following

keywords:

"RAISE_EXCEPTION" " "

"CL_RSRA_BCI===================CP" or "CL_RSRA_BCI===================CM003"

"PROCESS_BCI"

or

"CL_RSRA_BCI===================CP" "PROCESS_BCI_ERROR"

or

"RSPC_MONITOR " "PROCESS_BCI_ERROR"

If you cannot solve the problem yourself and want to send an error

notification to SAP, include the following information:

1. The description of the current problem (short dump)

   To save the description, choose "System->List->Save->Local File

(Unconverted)".

2. Corresponding system log

   Display the system log by calling transaction SM21.

   Restrict the time interval to 10 minutes before and five minutes

after the short dump. Then choose "System->List->Save->Local File

(Unconverted)".

3. If the problem occurs in a problem of your own or a modified SAP

program: The source code of the program

   In the editor, choose "Utilities->More

Utilities->Upload/Download->Download".

4. Details about the conditions under which the error occurred or which

actions and input led to the error.

em environment

SAP Release..... 702

SAP Basis Level. 0013

Application server... "sapbms"

Network address...... "192.168.137.117"

Operating system..... "Linux"

Release.............. "2.6.32-279.el6.x86_6"

Hardware type........ "x86_64"

Character length.... 16 Bits

Pointer length....... 64 Bits

Work process number.. 12

Shortdump setting.... "full"

Information on where terminated

    Termination occurred in the ABAP program "CL_RSRA_BCI===================CP" -

     in "PROCESS_BCI".

    The main program was "RSPC_MONITOR ".

    In the source code you have the termination point in line 36

    of the (Include) program "CL_RSRA_BCI===================CM003".

    The program "CL_RSRA_BCI===================CP" was started as a background job.

    Job Name....... "RSPC_MONITOR"

    Job Initiator.. "ABC-AN"

    Job Number..... 12204100

Source Code Extract

Line  SourceCde

    6     l_t_container   TYPE to_t_container,

    7     l_msgty         TYPE sy-msgty.

    8

    9   l_t_container = i_t_container.

   10

   11   CALL FUNCTION 'SWO_INVOKE'

   12     EXPORTING

   13       access     = 'C'

   14       object     = o_s_ref_bci-handle

   15       verb       = i_method

   16       persistent = ' '

   17     IMPORTING

   18       return     = l_s_swotreturn

   19     TABLES

   20       container  = l_t_container.

   21

   22   swc_bci_error_set l_s_swotreturn.

   23

   24   IF ( NOT l_s_swotreturn IS INITIAL ) AND

   25       ( l_s_swotreturn-code <> 8017 ). " Cancel

   26     IF sy-msgty = 'E'.

   27       l_msgty = 'S'.

   28     ENDIF.

   29     IF sy-batch = space.

   30       l_msgty = 'I'.

   31       MESSAGE ID sy-msgid TYPE l_msgty NUMBER sy-msgno

   32             WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.

   33     ELSE.

   34       MESSAGE ID sy-msgid TYPE l_msgty NUMBER sy-msgno

   35             WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.

>>>>>       RAISE process_bci_error.

[Former Member]

Hi,

Please go through SAP notes 626489, 852741, 638040.

Thanks

Abinash

[mohitsahu]

Hello Abinash,

Thank you for the message, I have already checked these SAP notes and they are mentioning about the mail sending problem, but in log it is mentioning about some SAPOffice user??
Do you have any idea about this user??

Regards,

Mohit

[Former Member]

Hi Mohit,

SAP office user is same as normal user in sap but it picks the mail id from the sap user address data to send or receive mails. Please check the user id running the job in SU01 either any mail id has been maintained in it or not.

Also try to run the report RSSOUSER. Also refer the below link. Hope it will help you.

SAP Online Help

Thanks

Abinash

[mohitsahu]

Hello Abinash,

Thank you for your reply. I have checked the user and the email address has been maintained in it.

And report RSSOUSER, whtat information it will give?

Regards,

Mohit

[Former Member]

Hi,

This report will create sapoffice users for all the users in the system. Please go through the sap note 72188 for more info. The report RSSOUSCO will remove the inconsistencies.

Can you please post the complete job log again.

Thanks

Abinash

[mohitsahu]

Hello Abinash,

Sorry but i dont understand running this report as the job was running properly before and i dont want to run this report to bring changes into system without understanding the proper requirement?

Can you suggest more for this?

Regards,

Mohit

[Former Member]

Hi Mohit,

Please try to send a mail from sap to the user running the job. If the mail delivered to the user then issue is anywhere else. Revert me back with the result.

Thanks

Abinash

[Sriram2009]

Hi Mohit

Could you share the runtime error in transaction ST22?

BR

SS