ZMDT add project not possible

[kenny_vandemoortele]

Hello,

in our solman 7.1 sp10 we cannot add a project for transaction type ZMDT (SMDT copy). The However, it is possible to add a project when using ZINC (SMIN copy). I am logged in with the business role ZSOLMANPRO. See attachment and everything will be clear

Could someone assist us on this?

Thanks!

Regards,
Kenny

[former_member265259 · Accepted solution]

Hi Kenny!

Buttons are hidden because of settings which exists for standard transaction types and not exists for Z transaction types. Customizing defines dependencies visibility of UI elements from user status of document.

Look at this IMG:

You should show UI element ADD_PROJECT in some user statuses of you transaction type.

Andrey

[kenny_vandemoortele · Accepted solution]

Andrey, you are the best

thanks a lot !!

[VJain]

Hi Kenny,

Please check the following note if it helps:

1704636 ChaRM: Incorrect result with search by 'Project ID'
1778967 ChaRM:Project ID not shown in change document search result

Thanks

Vikram

[kenny_vandemoortele]

Hello Vikram and other experts,

thanks for your reply.

Unfortunately  these notes do not contain a solution for our problem. The problem is situated within the service desk application and more specificaly in logging testcase incidents (SMDT).

It's like when we are logging a SMIN incident, then we can add a project related to this error. So in SMIN, this button is visible whitin the project element (see attachement).

When we are logging a SMDT incident, then this button is not there, but the project element is visible (see same attachement).

So it's not a problem in a search result. It's just the button that is missing in our service desk application when creating a testcase incident (SMDT)

any help is highly appreciated!

Thanks,

Kenny