Add new field to viewconfiguration

[kenny_vandemoortele]

Hello experts,

We are running solman 7.1 SP10 and we are configuring our Service Desk.

We have 2 roles: ZSOLMANPRO (1st and 2nd line helpdesk) & ZSOLMANREQ (endusers)

When the helpdesk creates an incident (role ZSOLMANPRO) we can add projects to the incident (transaction type ZINC).

But endusers (role ZSOLMANREQ) cannot add this field because this field is not available in the viewconfiguration (see attach addview.png for the field we want to add => it's properties). How can we add this field so it is available in the viewconfiguration for endusers? (see attach availablefields.png for fields who are available in role ZSOLMANREQ

Many thanks in advance!

Rgds,

Kenny

[VJain · Accepted solution]

Please check this attached screenshot from my test system:

Thanks

Vikram

[kenny_vandemoortele · Accepted solution]

Yes thank you vikram! this did the trick.