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BP CRM Service Plan (C3S) (Error: Item Category determination & missing assignment blocks)

Dear Experts,

I try to set up the BP CRM Service and work on Configuration Guide C3S (Service Plan).

When I try to create the Service Order Template as mentioned in the CG (Step 3.3) I get the following Error eventhough I did everything like mentioned before in the CGs:

What can I do to get rid of these Errors?


Trying to create a Service Plan like mentioned in step 3.4 I cannot find the assignment blocks "Service Plan Item Details" and "Interval Details".

They are also not available in the personalization area. Additionally I get the following Errors there:

How can I get rid of these Errors?

Thank you for your help!

Regards,

Marcel

Former Member
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