Change Account Group (BU_GROUP) in ERP --> CRM replication
We are running CRM 7.02.
Customer has a requirement to change the account group in CRM, between 2 account groups in different number ranges.
They currently do this via XD07 in ERP, however, the changes do not replicate fully to CRM.
(CRMM_BUT_FRG0041-ACCOUNT_GROUP is updated by middleware, but BUT000-BU_GROUP is not)
We are thinking to use BADI BUPA_INBOUND to make an enhancement in CRM that will force the account group to be changed in field BUT000-BU_GROUP.
We understand that the account group will no longer align with the assigned number range. This is acceptable from customer perspective.
Are there any other issues that we should be concerned about or made aware of ? Any other customers facing similar requirement / experience ?
Margarita Ribes Martín replied
We understand that the account group will no longer align with the assigned number range---> there´s no problem if your customer accept as in ERP you will get the same result if you use de XD07.
I have seen systems where there is no allignement between Ranges and account groups.
Check anyway because i am Know in a 7.03 and ERP account group is alredy available and can be edited in CRM (BP_Head/AccountDetails. Attribute Account Group).
If you can not edit the field there is a OSS note to solve it...(2144603)