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Data Migration Template from Salesforce to C4C

Hello,

Can anyone please provide me the data migration template or any link from where I can download the template from Salesforce to C4C as we are migrating all the data from Salesforce to Cloud?

I need the templates for the below types of data:

Account

Contacts

Service Tickets

Service Contracts

Employees

Products

Activities

Opportunities

Leads

Campaigns

Territories

Pricing

Please guide me to find these templates.

Thanks,

Shikha Gupta

Former Member
replied

Hello Shikha,

I believe you mean the Cloud for Customer Data Migration templates.

In C4C, go to:

Business Configuration -> Implementation Projects -> Open Activity List:

PREPARE -> Prepare for Data Migration -> Download migration templates

OR

FINE-TUNE -> Perform Data Extraction -> Download migration templates.

You have to cleanse the data from SF.com & populate it manually into the C4C migration templates in the format the template provides without chnaging the template format/deleting any sheets or making any changes to C4C Templates, using the Migration tool for each object.

BR

Ankur

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