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SAP SOLMAN COMPONENTS NOT DISPLAYING IN SUPPORT DESK MESSAGES

Dear All

I am having following issues in SOLMAN

1) While creating support desk message data is showing up in display screen, but when saved and displayed in CRMD_ORDER tcode, transaction data --> SAP Attributes are missing i.e. (Component, installation number, Name, client, system type, Operating System, Database system + Version and Release).

Attached are the snapshots

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Former Member
Former Member replied

Hello Khawaja,

did you check if your issue is not the one explained in SAP note:

1788957 - SAP attributes are not displayed in support message

regards,

Karol

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