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CJS-00030 Assertion failed: The installer is started with enabled database environment variables, which is not supported.

Former Member

on ‎09-19-2014 4:47 AM

0 Kudos

Hi Experts,

I hit error when trying to install Netweaver 7.4 SR2 - Sybase 15.122 on Win8server. Previously I have uninstalled Netweaver 7.3 on this server.

Kindly share your thoughts and wisdom. thanks

CJS-00030  Assertion failed: The installer is started with enabled database environment variables, which is not supported.


regards,

AM

Error log as following,

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: start

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: checking environment variables of installer

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: found

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: found

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: found

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: found ALLUSERSPROFILE

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: found APPDATA

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: found CLASSPATH

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: found CLIENTNAME

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: found COMPUTERNAME

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: found ComSpec

TRACE      2014-09-19 09:41:46.487

syb_dialog_dbsw_already_installed: found CommonProgramFiles

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found CommonProgramFiles(x86)

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found CommonProgramW6432

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found FP_NO_HOST_CHECK

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found HOMEDRIVE

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found HOMEPATH

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found INCLUDE

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found JAVA_HOME

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found LIB

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found LOCALAPPDATA

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found LOGONSERVER

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found NUMBER_OF_PROCESSORS

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found OS

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found PATHEXT

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found PLMVIS_61_LIBPATH

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found PROCESSOR_ARCHITECTURE

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found PROCESSOR_IDENTIFIER

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found PROCESSOR_LEVEL

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found PROCESSOR_REVISION

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found PSModulePath

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found PUBLIC

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found Path

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found ProgramData

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found ProgramFiles

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found ProgramFiles(x86)

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found ProgramW6432

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found SAPINST_EXEDIR_CD

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found SAPINST_JRE_HOME

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found SAP_DIR_PERF

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found SELFEXTRACTOR_EXECUTABLE_NAME

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found SESSIONNAME

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found SYBASE_OCS

TRACE      2014-09-19 09:41:46.503

syb_dialog_dbsw_already_installed: found environment variable SYBASE_OCS

ERROR      2014-09-19 09:41:46.503 [cinstallercallbackimpl.cpp:229]

CJS-00030  Assertion failed: The installer is started with enabled database environment variables, which is not supported.

TRACE      2014-09-19 09:41:46.503 [jsextension.hpp:143]

           JSExceptionHandler::setJSException()

Member function 'Installer.abortInstallation()' has thrown ESAPinstException. Converting to JavaScript exception EJS::Exception.

TRACE      2014-09-19 09:41:46.503

Function setMessageIdOfExceptionMessage: modlib.jslib.caughtException

ERROR      2014-09-19 09:41:46.503

           CJSlibModule::writeError_impl()

MUT-03025  Caught ESAPinstException in module call: .

TRACE      2014-09-19 09:41:46.503 [jsextension.hpp:1078]

           CallFunctionBase::call()

Member function 'Installer.invokeModuleCall() has thrown a module error. Rethrowing.

ERROR      2014-09-19 09:41:46.534 [sixxcstepexecute.cpp:918]

FCO-00011  The step syb_dialog_dbsw_already_installed with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_SYB_DB|ind|ind|ind|ind|SYB_DB_CONTEXT|0|syb_dialog_dbsw_already_installed was executed with status ERROR ( Last error reported by the step: Assertion failed: The installer is started with enabled database environment variables, which is not supported.).

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Answers (4)

Answers (4)

Former Member
‎06-13-2016 8:18 AM
0 Kudos

Hello Alamsyah


You should delete each entry in windows registry related to SYBASE and SAP, as well as users (<SID>adm, SAP Service<SID> and syb<SID>) and environment variables related to Sybase and its old location.


It will make you'll be able to restart the installation again.


Regards, Israel.

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Former Member
‎02-18-2015 6:37 AM
0 Kudos

Hi Alamsyah Mutaqin   ,


     You found Error because you install SYBASE before Install SAP


Solution to resolve :

1.Stop SAP Installation and Uninstall Sybase DB using Program and the features.

2.Check and Delete Sybase Directory

3.Check Service sybase on services.msc if found sybase service. Need to delete this.

4.Delete Environment Variable Begin with Sybase in system environment

5.Restart OS

6.Continue Install!


Hope you fix this

Varanon

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Reagan
Advisor
Advisor
‎09-19-2014 9:42 AM
0 Kudos

If you have uninstalled the Sybase software then check whether there are some files present in the directories and if yes then delete them.

Also check whether there are some Sybase services in services.msc and if found delete them and restart the server.

Regards

RB

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former_member188883
Active Contributor
‎09-19-2014 8:40 AM
0 Kudos

Hi ,

It looks like your previous installation is not cleaned properly.

Please start with fresh OS installation and then proceed with SAP installation as per requirement.

Regards,

Deepak Kori

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Former Member
‎09-19-2014 9:53 AM
0 Kudos

I managed to overcome this error by cleaning up Windows registry. but after that again encountering endless errors.

So decided to reinstall OS.

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