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an unhandled win32 exception occurred in w3wp.exe[12416]

hi experts,

i have a website using SAP b1 9.02.002.

i managed to place orders, update or add new BPs via my site using SKD.

but sometimes i receive this error when updating or placing an order. it's even slower once it's on web server.

here is a snipping from the error :

please advise

thank you

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