Blank page for master settings in cloud connector

[Former Member]

Hi all,

I installed trial version of cloud connector for developers.

When I try to log in for the first time, I can enter my password and then I can see the dialogue to choose master or shadow installation.

If I choose the master and click apply, I get a blank page.

What can be a problem?

In addition, I also tried to reinstall and choose the shadow installation.

If I choose the shadow installation I can provide the data, but the button "Connect" is not active.

Best, Elena

[MarkusTolksdorf · Accepted solution]

Hi Elena,

which browser are you using for that? Which Cloud Connector variant are you using on which platform? Is there anything in the ljs_trace.log that gives a hint, why this is happening?

Best regards,

Markus

[Former Member · Accepted solution]

Hi Markus,

OS: SUSE Linux Enterprise Server 11 (x86_64)

java version "1.7.0_67"

Java HotSpot(TM) 64-Bit Server VM(build 24.65-b04, mixed mode)

Cloud connector: sapcc-2.4.2-linux-x64

Browser: Firefox 3.5.9

If I call ss scc I get the following:

38 Active com.sap.scc.rt_1.1.2

39 Resolved com.sap.scc.tomcat.utils_1.1.2 Master = 62

40 Resolved com.sap.scc.tomcat.valve_1.1.2 Master = 115

41 Active com.sap.scc.web.component_1.1.2

Best,

Elena

ljs_trace.txt.zip

localhost_http_access_2014-09-19.txt.zip

[MarkusTolksdorf · Accepted solution]

Hi Elena,

please use a more modern Browser. Firefox 3.5.9 is actually pretty old.

Best regards,

Markus

[Former Member · Accepted solution]

Thanks a lot, Markus.

You are right!

To use the default old browser was not a good idea.

Best,

Elena