SAP Fiori - Customers not loaded

[Former Member]

Hi,

We have implemented SAP Fiori and configured SAP Fiori Launch pad with Create Sales Order App.

App is working perfectly fine from desktop browser where as when I access the same from iPhone / iPad, Customers are not loading.

All other details are loading fine like Sales Orders and its details, Products etc. Only Customers are not loaded. Has any body faced this issue when you access from mobile devices / tablets?

I am connected through wifi and with in the network. (Not external / internet).

Below Add on components installed:

Front end (Gateway NW 7.4) -  UIX01EAP 100 - SP3

Backend (ECC) - IW_BEP 200, SRA003, SRA017 & SRA018 components for Sales Order.

Thank you for your help..

Regards,

JayaRam.

Tags edited by: Michael Appleby

[agentry_src · Accepted solution]

Moved from SAP Mobile Platform Developer Center to SAP for Mobile community.  Not an SMP issue.

Regards, Mike

SAP Customer Experience Group - CEG

[masa_139]

Hi JayaRam,

So customers are loaded in desktop but customers are not loaded in iPad, right?

Please check SAPUI5 library version.

SAP Fiori - UI Add-on SP09 update troubleshooting

Regards, Masa

SAP Customer Experience Group - CEG

[Former Member]

Mike - Thank you!!

Masa - Our SAP_UI component SP version is SP 08.

Regards,

JayaRam.