SAP ECC account in more than 1 sales org replication in SAP C4C

[Former Member]

Hi,

What would be the best way to replicate SAP ECC accounts in more than 1 sales orgs (different account owners & so) to SAP C4C.. I don't think C4C allows assigning accounts to more than 1 sales orgs due to only one owner.

With Regards,

Rahul Mukherjee

[former_member3555]

Hi Rahul

I think you can do ID mapping to more than one sales organization, but you can't have more than 1 owner in C4C.   Try doing ID mapping to the correct sales orgs and then send the account - just try with one and you'll have to see what other code list mapping errors you get.    The process flow is what you'll need to think about most - if you reallly need to extend C4C or if the process in C4C will be OK with one owner for the business process that needs to happen in the cloud.  Maybe map out that first - who is doing what in the cloud, what needs to be replicated?

-ginger