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Download of Products cancellations from Listings to SAP REX

Former Member
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Hi All,

I'm facing an issue about Listings Delta Download; the products cancellation is not sent from SAP CRM to the SUP and to SAP Rex. So, even if I cancel the product from the listing, the product continues appearing on SAP REX. It seems that the task "D" of deletion, that is sent within the BDOC, is ignored by SUP:

Do you have any suggestion?

Thank you and Regards

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi Francesca,

Even we faced a similar issue where the listings were changed in the backend but the changes to listings in CRM backend were not being pushed to SMP as part of listings delta object.

I have raised an OSS with SAP and shall let you know once i get a resolution from them

rgds

Venkat

Former Member
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Thank you a lot!

Regards

Francesca

Former Member
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Hi Francesca,

The only way to push the listings delta is to make CRM as the system of record for listings and we have done the same on our current project and all the changes get reflected on the REX app in almost real time

rgds

Venkat