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Impact on existing Incident management after implementing Charms

Dear All,

We are going to implement Charms( Change Request management) on a system where incident management is already configured. Before implement it, I need to find whether it will impact on existing incident management system. Actually, i am new to Charms so dont have much idea. could anyone please tell whether there wiill be any impact on existing incident management??.

Thanks in advance. points will be awarded.

Former Member

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