Can't activate a solution in CAL

[Former Member]

I am unable to activate the solution "SAP ERP Foundation Extension powered by SAP HANA - Fully Activated Appliance Landscape Trial" in CAL. "Try Now" button is not responding. I have tried in multiple browsers. As per the How-To guide, I am following all the steps correctly.

[hannes_kuehnemund · Accepted solution]

Hi Nikhil,

can you provide us more information, for example which browsers are you using on which operating system.

We've seen issues where the browser was not able to react on our javasript code when a lot of addons are installed in the browser or a heavily modified prefs.js was in place (e.g. on Firefox).

Have you tried a completely fresh browser without any customization?

Regards,

  Hannes

[Former Member · Accepted solution]

Hi Hannes -

Thanks for the follow up. I was using IE9 and Chrome. Based on your response, I tried using IE10 and it worked. The "Try Now" option still does not work for me for IE9 and Chrome. I am not using any customizations in my browsers.

Thanks,

Nikhil

[hannes_kuehnemund · Accepted solution]

Hi Nikhil,

thank you for your feedback, I understand that you can now use CAL with any browser (just for the Try Now you had to use IE10).

We will look into this issue and hope you enjoy the Trial solution.

Regards,

  Hannes