EHP3 - WEB UI randomly hangs showing the loading wheel
since we have EHP3, the WEB UI sometimes hangs, showing the loading wheel. We saw that even the processes do not acquire data or something, the session really just hanged up. We are not able to reproduce this issue to a certain action, it just randomly appears to users.
Anybody ever heard of such an issue using EHP3??
Stephen Johannes replied
You are having ICM issues, and this more of an SAP Kernel Issue. We didn't experience this as badly as you, but our basis team did find issues with the ICM in the 741 kernel that required us to swap out at least two or three kernels post go-live to fix. We are running 741 patch level 49 with not as much issues, but my basis admin tells me this kernel still has some problems.
If you are on this kernel level, then I recommend you open a "high priority" message with SAP(if this is your production box) and have them look at it. This type of issue is why you are paying for SAP maintenance.