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customer service module

Hi all,

i try to create a service order ( iw31) . after entering the required data, i saved the document. it shown a error like" Currently the user processing the xxxxxx order, the data will be lost / order can't be save" coming

what are the configuration i need to check for this.

( this is happening after upgradation, asked tech team they also told there is no code chagne in programmee. can pls tell the route to check )


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