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Can I relate closed Incidents to a problem?

Former Member
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Hello experts, when somebody at the client company raise an Incident, they solve it and mark it like a possible problem (if they think it is a problem), then at this scenario,they have to create problems from solved incidents (usually temporary), I know when you create a problem from an Incident it got related, but I want to know if I can relate confirmed Incidents to a new problem.

Thanks in advance and Best Regards,

Paul

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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I will close the message, as I know now that it is possible

Answers (0)