on 09-16-2014 11:48 PM
Hello experts, when somebody at the client company raise an Incident, they solve it and mark it like a possible problem (if they think it is a problem), then at this scenario,they have to create problems from solved incidents (usually temporary), I know when you create a problem from an Incident it got related, but I want to know if I can relate confirmed Incidents to a new problem.
Thanks in advance and Best Regards,
Paul
I will close the message, as I know now that it is possible
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
87 | |
10 | |
10 | |
10 | |
7 | |
6 | |
6 | |
5 | |
5 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.