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csEX error in Webi Reports - restarting DSLBridge

Hello,

We are facing this issue where the webi reports throw out csEX error.

Stats: BO 4 sp6 on a physical server windows 2008 (application server). There are 2 tomcat servers (web servers). The application server has 32 GB RAM.

Based on a document from SAP, I broke down the Adaptive Processing Server into multiple servers. I have 2 DSLBridgesServers each has 4 GB of RAM assigned. (Xmx4 in the command line).

We updated to BO4.0 SP6 4 days ago from BO 4.0 SP4 and are facing issues, the webi report throws "csEX" error. This only happens when I refresh Datawarehouse reports (Oracle 10g) not the SAP BW reports (webi reports using BICS connection to BW). Im stumped on this issue and the only remedy I see out of this is to restart both the DSLBridgeServers. After the restart of the DSLBridge Servers the reports seem to refresh fine till for about 5 to 8 hours. And then the "csEX" error appears again.

can anyone please guide me what needs to be done to resolve this issue. thanks

Regards,

samique

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