on 09-16-2014 9:21 AM
Hi Experts,
If I trigger conversion (from Planned Order to Process Order) of a high number of orders from the Planning Board then the conversion indicators reach ECC succesfully but when ECC sends back the Process Orders then some of them get stuck in CCR and we have to manually push them to APO. This issue does not happen when a few orders are marked for conversion from the Planning Board.
Can you please suggest some changes in Block Size/Filter etc which might help to solve the above issue?
GIG,
Orders do not get 'stuck' in CCR. CCR is a report which displays inconsistencies.
The place where your orders may be getting stuck is in the CIF. During your regular monitoring of the CIF error logs (SMQ1 and SMQ2 in both ECC and SCM), are you seeing any of these orders?
Best Regards,
DB49
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Hi GIG,
There should be a reason why the orders get stuck during the transfer. You should have an inconsistency in these materials.
Check if the imodel is activated for process orders for these material. Make a quick comparison of your production master data between ECC and APO. Specially, check the PDS or PPM vs Production Version, BOM and Recipe.
Also as was mentioned by the expert Dogboy 49, the order are never stuck in the CCR. CCR is just a comparison report. the order are stuck in SMQ1/SMQ2 (en ECC or in APO). Also you can maybe see the order in the CIF postprocessing... Check these places and try to find the error log.
Kind Regards,
Mariano
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