EPM Web page is not loading in the Internet Explore 11

[former_member254404]

Hi Team,

We install the EPM 10 SP 15 Patch .1 .Net 4

After installation EPM 10 in the user machine . Web page is not connecting its taking so long . But still is not connecting

We install Adobe flash player 15 version , OS Windows 7 32 Bit & Internet Explore 11 version

I added the compatibility settings also in the Internet explore & Also added in the trusteed sites

Please suggest , Whether we do some settings in the Internet explore

Enclosing Screen shot

Please suggest

[Former Member · Accepted solution]

Hi Sriram,

Please install a newer version of the excel addon.

try the latest if you can.

SP 18 patch 2.

Andy

[Former Member]

Hi Sriram,

Go to Compatibility view settings in internet explorer and add olamnet.com (your login address).

Please refresh and let us know if this helps.

Regards,

Kumar.

[former_member254404]

Hi Kumar,

I added the Compatibility settings but still page is not loaded fully

Shall we degraded into Internet explore 10 or 9 in user machine , Then we can check

Please suggest

[SeerOfSig]

Please note that "Compatibility mode" in Internet Explorer does not downgrade the version of IE you are running to the previous version. In other words, turning on compatability mode in IE 11 does not make it work as if it is IE 10. Rather it returns to IE standards as they existed in IE 7. Since the vast majority of software and sites have evolved since IE 7 to support web standards the use of compatibility mode is almost never needed anymore.

More importantly, if there is a compatibility issue between the version of BPC and IE you are running turning this on will not resolve anything.

You confirmed that you are running the EPM Add in SP 15 Big Data (.NET 4.0) version. However you did not specify what version of BPC you are running on the server.

Please note that IE 11 is only supported as of BPC NW 10 SP14 and later. Please run transaction SAINT and let us know the version and SP you are running. You need to be at least on CPMBPC 800 0014 or CPMBPC 801 0007.

Regards,

Peter Kreutlein

[former_member190501]

Hi,

Are you running on 32 bit or 64 bit.

As mentioned in following note IE 11 supports only on 32 bit machine. Please check.

Thanks,

Raju

1934026  - Internet Explorer 11 supportability - BPC 10

[former_member254404]

Hi Vara,

Thanks for your reply

I am running 32 Bit machine

Please suggest

[former_member190501]

Hi,

Can you try to reset IE settings:

Go to IE -> internet options -> Advanced -> Reset -> Tick 'Delete personal settings' -> Click Reset and restart Internet Explorer.

If this step doesn't work, then try to login into user machine with Admin and check. Some times user profile corruption may also lead this error.

Hope it helps...

regards,

Raju