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SMP 3.0 Agentry Client Communication Error

Hi,

We have installed SMP 3.0 server and SAP WM 6.1 in cloud server.  The server certificate is generated with FQDN. Within the cloud server we are able to access the WM 6.1 app in ATE by using https://FQDN:8081/SAPWM

For accessing the app from internet we have public DNS which maps to the host. The url: https://publicdns:8081/SAPWM" is accessible in the browser we get the " I am here" message. We have put the certificate in Trusted root.

But in the Agentry client when provide the server "url: https://publicdns:8081/SAPWM" we are getting communication error.

Error Log

Requesting Public Key from Server

Connect to server 'ABCD', certificate is for 'xyz.com', so it is not valid

Communications error (14)

Connection failed

Ending transmission

From the error message we understand that the URL host and the certificate host are not matching so this is causing the error.

Please let us know how we can resolve this issue.

Appreciate your help.

Regards

Zak

Tags edited by: Michael Appleby

Tags:
Former Member
replied

Zak,

You will need to regenerate the certificate for the SMP 3.0 server in the cloud to use the public dns name instead of the FQDN.

Instructions for this can be found in the following document.

http://scn.sap.com/docs/DOC-55932

Good luck!

--Bill

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