Monitoring Status is Still Gray [Not Performed] When Technical Monitoring Setup DOne

[Former Member]

Dear SAP Expert,

I have problem when setup technical monitoring SAP system through t-code SOLMAN_SETUP in Solman.

Managed system configuration (satellite system) was configured with green indicator for all steps.

Technical monitoring (system monitoring) steps were configured also with green indicator for all steps.

After configure technical monitoring, i found the status of monitoring status for that satellite system still gray (not performed).

And after 2 day the status is not changed yet to another indicator.

There is no problem with network firewall and server firewall.

Is there anyone of you have experience to solve this problem?

Please help me to solve this problem.

Thanks & regards,

Husin.

[roland_hennessy]

Hi Husin,

If the status is still grey please re-execute the steps mentioned in SAP note 1819848 - All metrics are grey in Technical Monitoring to see if this helps.

Kind regards,

Roland

[divyanshu_srivastava3]

Hi,

Can you share the screen shot where issue is occuring ?

Regards