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PcdInconsistentUpdateException while accessing standard theme

Hi Experts,

We have recently started upgrading the Portal Landscape from 7.02 to 7.4 SP level 7.After upgrade, the standard Ajax theme or customized theme is not allowing some of the users to login. It simply hangs while loading the theme.

In default trace, we are getting "pcd:portal_content/com.sap.pct/every_user/general/defaultAjaxframeworkContent/com.sap.portal.afpDesktop/frameworkPages/com.sap.portal.AFPpage/com.sap.portal.AFPResources#com%2esap%2eportal%2enavigation%2eportallauncher%2edefault.pcd%3aportal_content%2fcom%2esap%2epct%2fevery_user%2fgeneral%2fdefaultAjaxframeworkContent%2fcom%2esap%2eportal%2eafpDesktop%2fframeworkPages%2fcom%2esap%2eportal%2eAFPpage.com%2esap%2eportal%2eAFPResources,5,Managed_Application_Thread]] Error: Unexpected Exception when writing to database.

[EXCEPTION]

com.sapportals.portal.pcd.gl.PcdInconsistentUpdateException: Transaction cache is outdated for object" while assigning SAP standard or customized Ajax themes.

As per SAP Note: 1473054 , I have run Pcd consistency check and cleaned up some inconsistencies.

Also as per Portal Rule Collection is not working for themes after upgrade to 7.4, I have renamed and restarted the system to recreate the com.sap folder in /usr/sap/<SID>/J00/j2ee/cluster/apps location.However issue persists.

SAP Note:1676247 is saying about these kind of issues in 7.3 version specific patch levels.

There is an OSS msg created for this issue, however SAP is not updating...

Kindly give some valuable suggestions to proceed further, if anybody has come across the same scenario...

Thanks & Best Rgds,

Kiran Sathyan.

Former Member
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