on 09-12-2014 6:36 PM
Hi everybody,
I'm facing a problem with a Installed Base, when I click on the "info" button (user status profile) in the IB53:
The system performs the next short dump:
I've tried to find some info about it into the Marketplace but I didn't have success.
If anybody knows how to solve my problem, I'll be grateful for share the solution.
Thanks so much.
Maria
Hi Maria,
My guess is that you have an inconsistency with your IBase user status, where two user status may be active at same time.
Can you try to check this:
- Go to table IBIB. Enter your IBase number at IBASE and get the value from IB_GUID_16.
- Go then to table CRM_JEST. In OBJNR enter IB_GUID_16 and list all entries (F8)
My guess now is that you have at least two entries with status starting with E* (user status) and both are active. If so, can you edit one of those records and add 'X' in INACT field and check again if you have the error?
Kind regards,
Garcia
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