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Open hub error when generating file in application server

Hi, everyone.

I'm trying to execute an open hub destination that save the result as a file in the application server.

The issue is: in production environment we have two application servers, XYZ is the database server, and A01 is the application server. When I direct the open hub to save file in A01 all is working fine. But when I change to save to XYZ I´m getting the following error:

>>> Exception in Substep Start Update...

Message detail: Could not open file "path and file" on application server

Message no. RSBO214

When I use transaction AL11, I can see the file there in XYZ filesystem (with data and time correspondent to execution), but I can´t view the content and size looks like be zero.

Possible causes I already checked: authorization, disk space, SM21 logs.

We are in SAP BW 7.31 support package 6.

Any idea what could be the issue or where to look better?

Thanks and regards.

Henrique Teodoro

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Former Member
Former Member replied

Hi, there.

Posting the resolution for this issue.

SAP support give directions that solved the problem. No matter in which server (XYZ or A01) I logon or start a process chains, the DTP job always runs in A01 server, and it causes an error since the directory doesn´t exist in server XYZ.

This occurs because DTP settings for background job was left blank. I follows these steps to solve the problem:

- open DTP

- go to "Settings for Batch Manager"

- in "Server/Host/Group on Which Additional Processes Should Run" I picked the desired server

- save

After that, no matter from where I start the open hub extraction, it always runs in specified server and saves the file accordingly.

Regards.

Henrique Teodoro

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