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Unable to launch Lumira when BO Analysis for Office add-in is active

stephen_hobbs2
Active Participant
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Hi guys,

Has anyone else noticed that you don't seem to be able to launch Lumira when the BusinessObjects Analysis for Office add-in is active? Is it just me or is this a bug?

Thanks,

Stephen

Accepted Solutions (1)

Accepted Solutions (1)

TammyPowlas
Active Contributor
0 Kudos

Hi Stephen - I just tried it and I am able to launch both without issue

Are you on the latest version of Lumira - 1.19?

stephen_hobbs2
Active Participant
0 Kudos

I'm not. Where can I download this from as the free download is still 1.8. Thanks as alwasy. And p.s. do you ever sleep ?

Thanks,

Stephen

TammyPowlas
Active Contributor
0 Kudos

In Lumira, could you try from the menu Help > Check for Updates and then it should update?  That is how I updated yesterday and it worked

stephen_hobbs2
Active Participant
0 Kudos

I managed to get the 1.9 version thanks. I also found that in 1.8 Lumira does sometimes launch with Analysis open so there is either another conflict or it's an intermittent fault. Either way, I’m sorted now... Thanks

Answers (0)