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Create an external follow-up document

Dear colleagues,

We finished a C4C integration with HCI, and the scenarios Material, Business Partner ,Business Partner address replication are working fine. But when we try to create an external follow-up document of a C4C sales quote, the Web Service Message Monitoring and the Business Communication Monitoring @C4C replies that everything is fine (“Successful") with no errors apparently, the HCI monitoring i also receive a green status (“Completed”). Now we’ve the problem: there is no Sales Quote, Sales Order or Request @SAP ERP. Do you have any idea how we can track the message? Which transaction can I check the IDocs sent from the cloud? Regarding the Opportunity Follow Up, how to check it on ERP side?

Thank you in advance.

Leonardo Santos

Former Member
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