EPM Member Recognition switching on

[Former Member]

Hi Experts

We have an admin user who is complaining about her 'Member Recognition' setting randomly switching on.  This was switched off in her client preferences but from time to time it switches back on.

We have tried updating the EPMXLClientPreference.XML file but this hasn't solved the problem.

Is there anything which might 'toggle' this setting back on ?  Being an admin user, they open several different reports and input schedules. The user has had a brand new machine recently with a fresh installation and it still happens.

Hoping to understanding the possible cause a little more.

Thanks

[former_member210696 · Accepted solution]

Hi Ian,

The option is under sheet option which means once you deactivate member recognition, that applies only to that particular sheet/report. You go back to server, open a different report and depending upon what sheet options you have on that report, it will be applied.

To be sure, you need to open each and every report, deactivate that options, save it back on the server. That way, the option will be deactivated on all of the reports.

Regards,

Ashish

[Former Member · Accepted solution]

Thanks for the response !