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after logout from cmc or BI launch pad still showing user session in session tab

Former Member
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Hi Experts,

We have BO 4.0 system,After logout from CMC or BI launch pad , user sessions are still showing in session tab in CMC.

Please suggest.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Ravi,

The user sessions are not killed in BI is one of the known issues in Business Objects. Please refer following documents to kill the sessions manually or automate the kill session process.

https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F6465...

https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F6465...

How to Delete Stale BI4 User Sessions with biUserSessionKillScript

Also this looks like a bug resolved in BI 4.1 SP04. Please refer below discussion.

Regards,

Hrishikesh

Former Member
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Hi Hrishikesh,

Thanks for the quick reply, just one clarification but in our development server sessions are automatically gone, once user has logged out. Both systems are 4.0 system.

Is there any parameter where we can maintain for session auto cleared .

Thanks & Regards,

Ravi Kumar

Former Member
0 Kudos

Hi Ravi,

You can try one of the options above for sessions auto clear as those work well usually.

I have observed the same where the sessions are cleared fine in one environment and it is not cleared in other environment with same product level. Couple of my observations are as follows.

  1. The issue occurs where large number of users login hence I have seen it happening in production more than DEV environment.
  2. The user does not click on Log Out explicitly and the session is either timeout or the browser is closed directly then the session is not released.

Regards,

Hrishikesh

Answers (0)