Creating a new Account Type
we need a new account type in our system.
- For example: a autohaus (car dealer) is a customer. Now we need new objects / new account type which will be a car.
(we are aware of a possibility to use products, but it won't fit the business requirements. Autohaus & car are just explamples for the scn-forum).
We've already created the role "car" & relationships "has car" and "is car of". The issue here, we cannot find the place in the account ui, where the role, not the relationship, can be set.
Now the second issue is. We need a whole new UI for cars. It will be the same one like for accounts (our "autohauses") with exception of some new fields, other fields would be removed. The idea was to copy the account views and work center and modify everything for the "car" later.
We are not sure if our idea is the best way of implementation. In SAP CRM WebUI we would just handle it like that (copy standard ui, make new configuration and modify it). We would like to know what you, cloud experts, think about this implementation idea. If our idea is the best way to follow, second question jumps in. How can we actually copy a standard view / work center?
I would be very pleased if you could help me.
With kind regards