spare parts

[Former Member]

Hi,

Can anyone explain the scenario for spare parts- cons, digi, pick and ship. And what's followup process after I release the service order in each condition?

Thank you very much!

Emilie

[Former Member]

Hi Emilie,

Please find my explanation,

1. Ship - This will allow to ship the material in advance via service order for service and as well as it can be sold via sales order.

2. Pick - This will allow only the engineers to pick the material via service order for service. It cannot be sold via Sales Order.

3. Cons - For spare parts with costs charged to a cost center.

Regards,

Samraj

[Former Member]

Dear Samraj,

So in case of Ship or Pick, we need to do outbound delivery and confirm it in service order right?

In case that the repair service is done in "own service center", how to deal with the spare part consumed? I need to consume it and manage the stock.

Thank you!

Emilie

[Former Member]

Hi Emilie,

Yes. For Ship or Pick, we need to do outbound delivery and confirm it in service order.

In case that the repair service is done in "own service center", how to deal with the spare part consumed? I need to consume it and manage the stock. - Yes. But test once. I have did this scenario long back.

Regards,

Samraj

[Former Member]

Hi Samraj

I am not sure which item group should be used in this case.

Do you remember?

Regards,

Emilie

[Former Member]

Hi Emilie,

Is it urgent? I can test this scenario and will get back to you.

Is it ok...!

Regards,

Samraj

[Former Member]

Samraj

That will be great, many thanks!

Regards,

Emilie