on 09-12-2014 6:10 AM
Hi,
I have a 3rd party sceanrio where there is a third party sales order, then a Purchase order and then GR. through GR, invoice will be created.
I have a problem with a specific invoice.
where same invoice no is linked to sales orders which are not related to each other.
so VBFA is having incorrect entries.
I can correct the same by table level corrections in VBFA but trying to undestand how can this happen.
Any thoughts, pl share
Regards,
Aayush Jain
SAP SD Consultant
Aayush,
Interesting question!
Paste the screenshot of VBFA. And take each sales order, paste the document flows.
Typewriter
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Hi Typewriter,
The discrepancy happened while creation of the invoice # 6175373115. This is only supposed to link with order # 133562717 in VBFA but it was wrongly linked with 3 other orders
Document flow for invoice 6175373115
Document flow of 1 wrong order 134566035 where you can see invoice 617573115 is also present
Now below screenshot confirming these two are having different sales areas altogether.
Order having sales org NL28
Whereas incorrect invoice linked having sales org HK29
Regards,
Aayush Jain
Hi George,
there are no changes in the user exit mentioned.
Coming to next question, no accounting is correct and only problem is VBFA
reason being invoice contains correct materials only and linked to correct order as well.
but in addition to the correct order, it is linked to 3 other orders which it should be linked to.
but nothing wrong with invoice as such.
I hope it is clear
Regards,
Aayush Jain
Hi TW and George,
To let you know, i have made corrections at table level but root cause is still missing.
I found one sapnote no. 1080954 for the issue.
As per the note,
These problems occur occasionally and sporadically. In general, a cause cannot be determined.
In some cases, incorrect document flow records occur as a side effect of other database
inconsistencies between order documents and purchase order documents for third-party order
processing or individual purchase order processing.
If it is not possible to determine the cause of the problem, the only way to solve the problem is to
delete the VBFA entries that represent a reference between the order item and the purchase order
item that is incorrect or that does not exist.
So i believe there cannot be any RCA.
Still if anyone can give any random ideas, pl do.
thanks and regards,
Aayush Jain
SAP SD Consultant
Was this issue resolved. If so please let me know the solution.
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Aayush,
For this unrelated order 134566035 there are several invoices, in the document flow screenshot. Can you paste the order and the "correct" invoices?
TW
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Hi Jain,
it sounds very strange.
could you please give us more details?
regards
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