f110 payment advice

[Former Member]

Hi,

We have recently discovered that the payment advice is not printing the line item detail pages in QA and pre-prod system.

It works fine in Dev and Production.

We have recently changed in the sapscript (printer tray information only, not any code) and transported till pre-production.

We doubted it may be the issue but it seems all transport is successful and sapscript is activated.

The page having line item details are not printed.

Only two pages are printing. The first sample page and the last summary page.

To rule out authorisation, tested with SAP _ALL but issue persists. Checked spool log but no error.

The program is RFFOGB_T and form is ZF110_IN_AVIS.

Debugged the sapscript ZF110_IN_AVIS, data is coming but when it reaches spool,

page is missing.

Please suggest.

Best Regards

Arindam

[former_member197737 · Accepted solution]

Hi Arindam,

You can also check customing for payment method at company code level (FBZP). See section for Payment advice control:

In that section you can control if no lines should be printed in note to payee ("None" selected), or restrict to X rows or as many rows as required.

Best Regards

[Former Member · Accepted solution]

Hi.

We have the same settings in all of the systems, "None" is selected.

But it works in Dev and Prod, but not in Pre-prod and QA.

Thanks

Arindam

[Former Member · Accepted solution]

Dear Arindam,

Could you please let us know what is this line information "12.09.2014 14:32:55 >   Payment must take place before 04.07.2013; next payment on 13.09.2014.  What is the payment terms you are using and for which line it showing 2013 date and why?  Thanks.

Regards.

Inthiyaz

[Former Member · Accepted solution]

Hi all,

Issue resolved. It was an issue in ABAP.

Thanks

Arindam

[akashgupta]

Hi Arindham,

We are facing similar issue in pre prodcution client only. Dev and Quality system it prints all.

While in pre production 2nd and 3rd page goes missing.

Can you give some more details what was fixed in abap.

Thanks & Regards,

Akash Gupta

[vinod_vemuru2]

Hello,

Is the spool generated properly with all information? Check with your basis team to check the tray information changed by you does exit and is compatible with the printer connected to your test system.

Also, try to use some other printer and check.

Thanks,

V V

[Former Member]

Hi Vinod,

Thanks for helping.

We have tested with the same printer in Dev environment, it prints all pages.

All trays are activated in that printer.

We tested with one more printer in Dev which also prints all pages.

But we cannot test with the other printer in QA/Pre-prod.

Also we checked that in production (our change has not gone in), one user exists who gets only two pages, the same issue we face in QA/pre-prod.

So we added SAP_ALL to user test user in QA/pre-prod but same problem.

Please advise.

Best Regards

Arindam

[vinod_vemuru2]

Hi,

What about spool? Are you able to see all pages? If so, can you re-trigger the print from there?

Also, did you try with some other user ID? Try with printer LOCL as well (No print, just to check the spool).

Thanks,

V V

[Former Member]

Hi Vinod,

The spool too only displays two pages.

We have just tried with LOCL printer in pre-production but the same problem.

Please suggest.

Best Regards

Arindam

[former_member198650]

Hi Arindam,

Have you checked the from page and to page settings in the spool request display option?

Regards,

Mukthar

[Former Member]

Hi Mukhtar,

Thanks for your help.

I have checked, From page =1 and To Page = 10, also The Last pages radio button is unticked.

As in my case I am expecting only 3 pages, this should not be the cause of the issue.

Please suggest.

Best Regards

Arindam

[Former Member]

Hi,

In the Proposal run log, we get the below line.

12.09.2014 14:32:55 >   Payment  must take place before 04.07.2013; next payment on
13.09.2014                                 

We ran the F110 on 12.09.2014 with below parameters.

Posting date: 12.09.2014

Docs entered up to: 12.09.2014

next p/date:  13.09.2014

Is there anything wrong with the dates?

Best Regards

Arindam

[vinod_vemuru2]

Hello,

This log is not clear. Please check if you have any items picked up for payment run. If no items, then nothing to be printed:) You can activate additional logs in F110 to check detailed log.

Thans,

V V

[Former Member]

Hi Vinod,

Below is the log. Please suggest.

12.09.2014 14:32:55 Job started        

12.09.2014 14:32:55 Step 001 started (program SAPF110S, variant &0000000003856, user ID FICO)        

12.09.2014 14:32:55 Log for proposal run for payment on 12.09.2014, identification TST1        

12.09.2014 14:32:55 >       

12.09.2014 14:32:55 > Additional log for vendor 5000373 company code 1000        

12.09.2014 14:32:55 >        

12.09.2014 14:32:55 > ---------- Due date determination additional log        

12.09.2014 14:32:55 > Document 5100062884 line item 001 via GBP           64.80-       

12.09.2014 14:32:55 > Terms of payment: 04.07.2013    0  0.000 %    0  0.000 %    0        

12.09.2014 14:32:55 >  00 days grace period is being considered        

12.09.2014 14:32:55 >   Payment must take place before 04.07.2013; next payment on 13.09.2014        

12.09.2014 14:32:55 > Item is due with 0.000 % cash discount        

12.09.2014 14:32:56 >        

12.09.2014 14:32:56 > ---------- Posting documents additional log      

12.09.2014 14:32:56 > Document F110000001 company code 1000 currency GBP payment method E       

12.09.2014 14:32:56 >  LIt PK Acct         RA            Amount            Tax       

12.09.2014 14:32:56 >        

12.09.2014 14:32:56 > 001 25 0005000373 64.80              0.00    

12.09.2014 14:32:56 > 002 50 0000111210       64.80              0.00     

12.09.2014 14:32:56 >        

12.09.2014 14:32:56 End of log        

12.09.2014 14:32:56 Job finished      

Bets Regards

Arindam.

[former_member222241]

Hi,

Please

1. Go to transaction code SU01.

2. Enter Uer ID.

3. Click on tab Defaults.

4. Check whether there is tick for Delete After Output if yes remove that Save and check once again.

OR

1. Go to F110.

2. Go to Printout/data medium.

3. Check whether there is tick for Print Immediately.

Hope, this solves your issue else revert.

Regards,

Tejas

[Former Member]

Hi Tejas,

Many thanks for your help.

None of the above two case holds true.

In SU01, Delete After Output unticked

and in F110, Print Immediately ticked

Please advise further.

Best Regards

Arindam