BPC 7.5 - Multiple Usernames in the owner property for Work Status Update

[former_member479324]

Good Day,

We have an issue in our BPC system, where our organisation dimension(entity) has an owner property which is maintained with multiple usernames. The issues comes in when we have to update the Work status for locking. The system recognises the first username as the owner property and only that first username can change or update the workstatus in BPC. We have a problem with that because we have a team of people that manages process.

The error that we get when one of the usernames other than the first one tries to update the work status is - "User not a Manager/Owner, Work status cannot be updated".

Please advise of the solution we are BPC 7.5 SP17

Thanks,
Themba

[former_member210696 · Accepted solution]

May be you can have those users in a team and maintain team in the owner property rather than having to maintain users.

Regards,

Ashish

[former_member479324 · Accepted solution]

Hi Ashish,

I have tried that as well and it does not work.

Thanks,

Themba

[former_member210696 · Accepted solution]

Did you include the team name within brackets something like [Team_Work_Status] while updating that in owner property?

[former_member479324 · Accepted solution]

ok...I will try that and advise

[former_member186338 · Accepted solution]

Hi Themba,

We are combining Team and multiple users without issues:

Vadim