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Keycode for License Merge Module

Hi, please help.  I am supporting a legacy enterprise app written in  VB6 + Crystal Report 10, now it is upgraded to Windows 7 and Crystal Report XI R2.  I need to create a deployment package using InstallShield.  But the Crystal License Merge Module is requiring a Keycode entry.  Where do I get it?  Can I assume to deploy my app within our firm is runtime license and should be free of charge?

Former Member

Hi Jonathan

Before we get to the keycode;

Do make sure yo are using CR XI R2 SP 6 as this is the only SP for CRXI R2 that supported WIN 7. To see how to update to SP 6, see this blog.

As for the keycode. You can all sales at 866-681-3435 or navigate the registry to:

HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Crystal Reports\Keycodes

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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